Pricing and Refund Policy

Last updated: 16 October 2026

Plans

Students never pay. Teachers can use the Free plan or buy an individual plan (Starter, Plus or Pro) that sets how many exams they can create each calendar month (UTC) and how many AI credits they receive. Organizations can buy an Organization plan (Small, Growing or Professional Institute) that covers a set number of teacher accounts with shared AI credits and no charge per student. Enterprise plans are arranged by contact. Current prices, limits and seat numbers are shown on the Pricing page before you pay.

AI credits

AI tools (scanning papers, writing questions, marking suggestions, marking schemes and reports) use AI credits. Uploading and showing images does not. Each plan includes monthly credits that reset at the start of each calendar month and do not carry over. Extra credit packages can be bought and do not expire. The credit cost of each action is shown on the Pricing page and may change. If an AI action fails, the credits for it are returned.

Currency and payment

Prices are set in Sri Lankan rupees (LKR). Payments are made at a secure PayPal checkout where you can pay by debit or credit card without a PayPal account, or with PayPal. PayPal charges in US dollars, so the rupee price is converted to dollars at the exchange rate at the time you pay. The dollar amount is shown to you on PayPal before you confirm. Your bank or PayPal may add its own fees or use its own rate. We do not see or store your card details. We keep the PayPal order reference and amount.

Monthly and yearly purchases

Monthly plans are a single payment for a fixed period (30 days) and do not renew automatically. Organization plans can also be bought for one year at the price of 10 months. Buying the same plan again before it ends adds time to it.

When a plan ends

Your exams, questions and student results are kept. You return to the Free plan limits for creating new exams and AI credits. For organizations, teacher accounts return to the Free plan.

Refunds

If a payment was taken by mistake, was taken twice, or your plan or credits did not switch on, contact us through the Contact page with your PayPal receipt and we will correct it or refund you. Other refund requests are considered individually. Credits already used are not refundable.